Salesforce Solutions
A market-leading, enterprise-level tool built
from the ground-up to handle any modern challenge.
Salesforce Consulting Solutions from XTIVIA
These solutions help you ensure that your software system delivers a complete end-user CRM experience through the entire customer relationship. XTIVIA’s Salesforce CRM solution is embedded in an entirely cloud-based mobile development platform. You can trust our expert implementation and integration services.
XTIVIA has partnered with Salesforce since 2007, and our certified team members can help you make the right architectural and practical choices at every step in your journey. Whether you’re a start-up or a Fortune 500 enterprise, XTIVIA can help you make the most of Salesforce.
Salesforce with AI—A Natural
As a pioneer with Einstein, Agentforce leads with
AI integration tools across the Salesforce Clouds, and more
Service Cloud with AI
Service Cloud uses Einstein and Agentforce to enhance customer support through AI-driven efficiency. It automates case classification, provides 24/7 personalized support, and delivers real-time insights. Key features include AI Agents, enhanced customer experiences with AI-driven help centers, field service optimization, knowledge management, smart case routing, and predictive management to anticipate issues.
Marketing Cloud with AI
Marketing Cloud leverages AI to personalize campaigns and significantly boost engagement. It delivers highly targeted, data-driven campaigns, utilizes predictive AI to anticipate customer behaviors, and employs generative AI to create dynamic content. Smart automation streamlines tasks, while audience segmentation ensures messages reach the right people. Unified insights provide a comprehensive understanding of customers, enabling personalized journeys and maximizing campaign impact.
Salesforce Einstein: The AI Backbone
At the core of Salesforce, Einstein leverages machine learning, deep learning, NLP, and predictive analytics to provide actionable insights. This includes Einstein Analytics for data exploration and trend visualization, Einstein Discovery for AI-powered pattern and outcome predictions, Einstein Prediction Builder for creating custom AI models without coding, and Einstein Bots for handling routine queries and enhancing customer service.
AI-powered Sales Cloud
Sales Cloud serves as a comprehensive growth platform, integrating human expertise with AI to enhance revenue and productivity. This includes Einstein Lead Scoring for prioritizing high-potential leads, real-time Opportunity Insights that highlight key deal factors and suggest actions, and AI-driven Sales Forecasting based on historical data and market trends for improved planning.
Service Cloud with AI
Service Cloud uses Einstein and Agentforce to enhance customer support through AI-driven efficiency. It automates case classification, provides 24/7 personalized support, and delivers real-time insights. Key features include AI Agents, enhanced customer experiences with AI-driven help centers, field service optimization, knowledge management, smart case routing, and predictive management to anticipate issues.
Marketing Cloud with AI
Marketing Cloud leverages AI to personalize campaigns and significantly boost engagement. It delivers highly targeted, data-driven campaigns, utilizes predictive AI to anticipate customer behaviors, and employs generative AI to create dynamic content. Smart automation streamlines tasks, while audience segmentation ensures messages reach the right people. Unified insights provide a comprehensive understanding of customers, enabling personalized journeys and maximizing campaign impact.
Salesforce Einstein: The AI Backbone
At the core of Salesforce, Einstein leverages machine learning, deep learning, NLP, and predictive analytics to provide actionable insights. This includes Einstein Analytics for data exploration and trend visualization, Einstein Discovery for AI-powered pattern and outcome predictions, Einstein Prediction Builder for creating custom AI models without coding, and Einstein Bots for handling routine queries and enhancing customer service.
AI-powered Sales Cloud
Sales Cloud serves as a comprehensive growth platform, integrating human expertise with AI to enhance revenue and productivity. This includes Einstein Lead Scoring for prioritizing high-potential leads, real-time Opportunity Insights that highlight key deal factors and suggest actions, and AI-driven Sales Forecasting based on historical data and market trends for improved planning.
Some solutions are better—
XTIVIA is your Salesforce development partner.
Build lasting relationships with your customers. Get clear CRM reporting. Today!
Professional Managed Services
Salesforce Admin On-Demand is a service offered by XTIVIA, based on many years of service with our Salesforce customers. As a result of the requests and needs of our customers, we developed an On-demand CRM Managed Services solution for your business.
When you need support, you need it right now. Our team is U.S.-based, making it easy and timely to communicate your needs. Our experience spans a variety of industries which ensures our certified experts can onboard quickly to get you results!
If you can imagine the business outcome, we can create it with technology.
- Focus time and resources on your business while we focus on your Salesforce needs.
- Business needs are always evolving and require immediate on-demand support.
- A dedicated U.S.-based Salesforce Consultant(s) assigned to your organization-knows your environment, your people, and, your processes.
- Cost-effective alternative to a full-time administrator or developer, who can function as an addition to your staff, freeing your in-house Team for project work.
- Anything in your Salesforce tools from hands-on work, phone support, coverage, research, coaching, development, and working with vendors on your behalf.
Insights From Our Salesforce Delivery Team Who Provide Support to Our Customers
How Can We Help You?
Let's Talk Today!
No obligation, no pressure. We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.
XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA
Additional offices in New York, New Jersey, Texas, Virginia, and Hyderabad, India.
USA toll-free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400