by XTIVIA | Aug 28, 2019 | Blog, Customer Relationship Management
Since Salesforce purchased Quip back in 2016, users have long-awaited the collaborative and productive possibilities that would come from a Salesforce-Quip integration. For the past three years, Quip has been a standalone software under Salesforce, but as of May 2019...
by Mike Ahrenhoersterbaeumer | Aug 20, 2019 | Blog, Customer Relationship Management
There are numerous benefits to implementing a CRM solution. In this blog, we want to pick and define five we find are of vital importance around CRM. In particular, we will focus on sharing not only what those benefits are, but how leveraging Salesforce™ enhances them...
by Mike Ahrenhoersterbaeumer | Jul 17, 2019 | Blog, Customer Relationship Management
One of the biggest questions that needs to be answered when implementing any software — especially CRM (customer relationship management) — is, “where is this software going to be hosted?” “Is this going to be hosted on my own in-house servers or in...
by XTIVIA | Jun 4, 2019 | Blog, Customer Relationship Management
So your sponsor is backing up the Lightning transition, your team is onboard, and all you have to do now is decide on your strategy. There’s a number of different ways, but typically you’ll either phase Lightning in or do it all at once. Which of these paths you...
by XTIVIA | May 15, 2019 | News
XTIVIA has just launched remoteCRM.com to provide on-demand Salesforce admin services to meet the market’s growing need for intelligent customer relationship success. remoteCRM’s certified professionals help companies using Salesforce to implement,...
by XTIVIA | May 8, 2019 | Blog, Customer Relationship Management
We’ve talked about the beneficial features of Lightning and the technical details of migrating, but there’s another important aspect: your team. Adopting Lightning isn’t just about turning on a switch; it’s about having a unified vision and...
by Vikas Sharma | Apr 24, 2019 | Blog, Boomi, Customer Relationship Management, Salesforce
In today’s growing economy, every business needs to connect to customers more frequently than ever; establishing processes which actively support ongoing customer relationship management is no longer a luxury, it’s a necessity. Being the industry’s...
by Anosh Wadia | Apr 18, 2019 | Blog, Customer Relationship Management
Migrating your data to Salesforce should be considered a serious task. Migrating bad data causes adoption problems, customer relationship issues, decrease review and diagnostic problems. A data migration strategy should be put into place that includes stakeholders...
by Mike Ahrenhoersterbaeumer | Mar 27, 2019 | Blog, Customer Relationship Management
You may have heard from Salesforce that, in the near future, Lightning will be available within your Salesforce instance. Lightning is Salesforce’s newest innovation designed to enhance your team’s user experience and drive further adoption throughout all...
by Mike Ahrenhoersterbaeumer | Mar 26, 2019 | Blog, Customer Relationship Management
You may have recently received a notification from Salesforce that, in the very near future, Lightning will be auto-enabled within your Salesforce instance. If you haven’t done a lot of research on Lightning, this may give you a cause for concern. Don’t...