by Bill Thach and Marilyn Prevatte | Feb 9, 2023 | Salesforce
Salesforce is one of the most powerful CRM systems available. It helps keep your sales team on track by setting up reminders to follow up on leads, meetings, or any other task related to securing the deal. Keeping your to-do list in Salesforce Lightning and staying on...
by Mike Ahrenhoersterbaeumer | Jan 31, 2023 | Blog, Customer Relationship Management, Salesforce
What is the cost difference in hiring a full-time Salesforce Admin versus using XTIVIA’s Admin On-Demand Service? Let’s start with a breakdown: What Is the Cost of Hiring a Full-time Salesforce Admin? The cost of hiring a full-time Salesforce administrator...
by Bill Thach and Marilyn Prevatte | Jan 26, 2023 | Blog, Salesforce
Salesforce has a new feature called Permission Set Groups. So, what are Permission Set Groups, and when should you use Permission Set Groups? Permission Set Groups allow Admins to combine multiple permission sets into a single permission set group for user assignment....
by Bill Thach | Nov 29, 2022 | Blog, Customer Relationship Management, Salesforce
Have you ever encountered long load times when populating data in Salesforce reports? Are you able to limit the number of records that load? Wonder what fields and objects are available in report types or even the median number of a column of data you are analyzing?...
by XTIVIA | Sep 20, 2022 | Blog, Customer Relationship Management
This post was adapted from one of our CRM Snacktime Snippet videos that you can watch here. Are you using a business-to-customer solution? If you are not, here is why you should: B2C (any sales process that sells directly to consumers) cuts out the agent and increases...
by Anosh Wadia | Sep 13, 2022 | Blog, Customer Relationship Management, Salesforce
If you’ve worked with Salesforce flows often enough, you’ve more than likely run into one of these painful errors! Apex CPU time limit exceeded or Too many SOQL queries: 101 or Too many DML operations. While these errors are really frustrating to...
by Anosh Wadia | Jun 3, 2022 | Blog, Salesforce
This is going to be controversial but I’m going to say it. The only type of Salesforce flow you should ever use for background automation in Salesforce is an Autolaunched flow! Yep, you heard that right, ALWAYS build an Autolaunched flow! Which means don’t...
by Marilyn Prevatte | Oct 6, 2020 | Blog, Customer Relationship Management
Why should you move to the Salesforce Lightning Experience? What benefits are there for your sales team, the ones that use Salesforce the most? There are many reasons, including the newly developed modern UI that brings in new features, modern design for ease-of-use,...
by XTIVIA | Sep 4, 2020 | Blog, Customer Relationship Management
A distinct function of the Salesforce Lightning Experience is that it offers inside sales and sales management teams the ability to create custom apps. If you’re new to the Lightning Experience, you may not know what Lightning apps are or how to use them, so...
by XTIVIA | Jul 21, 2020 | Blog, Customer Relationship Management
Integration solutions between Salesforce and Epicor can be revolutionary for any company wanting a comprehensive solution between their ERP and CRM platforms. The benefits extend beyond improving internal communications and customer relations, and in most cases,...
