by XTIVIA | Jul 16, 2024 | Blog, Microsoft, News
XTIVIA is excited to announce that we are a Gold Sponsor at Dynamics Community Summit 2024! This year Community Summit is October 13-17th in San Antonio, Texas. Why should you attend Community Summit? Summit is the most comprehensive training and education event on...
by Marilyn Prevatte | May 23, 2024 | Blog, Customer Relationship Management, Dynamics 365, Microsoft, Salesforce
Customer Relationship Management (CRM) systems are powerful tools that enable businesses to manage customer interactions, streamline processes, and enhance overall efficiency. However, the success of a CRM implementation doesn’t solely depend on the technology;...
by Marilyn Prevatte | Apr 16, 2024 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365, like swift solid-state drives (SSDs), boasts formidable power. These rapid storage devices slash load times, supercharge boot speeds, and elevate system responsiveness—it is akin to trading in your trusty bicycle for a turbocharged motorcycle!...
by Marilyn Prevatte | Apr 9, 2024 | Blog, Dynamics 365, Microsoft
MS Dynamics is a powerful customer relationship management (CRM) platform that has transformed how organizations handle customer data, sales processes, and overall business operations. Implementing Microsoft Dynamics 365 can transform businesses, but avoiding common...
by XTIVIA | Mar 12, 2024 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Business Central is revolutionizing the Enterprise Resource Planning industry with its comprehensive and innovative features. Over 250,000 companies worldwide use this cloud-based ERP solution, which regularly updates and improves its business...
by XTIVIA | Sep 28, 2023 | Blog, Microsoft
Microsoft Dynamics 365 Customer Engagement is a powerful customer relationship management (CRM) platform designed to help businesses manage and optimize their sales, marketing, project management, field service, and customer service processes. While the platform...
by XTIVIA | Sep 7, 2023 | Blog, Microsoft
Hiring a Microsoft Dynamics Partner is a strategic decision that can significantly impact the success of your organization’s CRM implementation and ongoing operations. Microsoft Dynamics is a robust suite of business applications that includes solutions for...
by Marilyn Prevatte | Apr 21, 2021 | Blog, Customer Relationship Management, Dynamics 365, Microsoft
In our recent article, Elevating the Customer Experience with Microsoft Dynamics 365 Customer Engagement, we spoke about creating the ideal customer experience. With Dynamics 365, Microsoft builds the “relationship” in CRM. To recall, Microsoft Dynamics...
by XTIVIA | Mar 4, 2021 | Blog, Customer Relationship Management, Dynamics 365, Microsoft
Creating the ideal customer experience revolves around customer engagement. Whether you’re nurturing a current client or trying to close a deal with a new one, how well you’re engaging with them is paramount to changing the account to “closed...
by XTIVIA | Sep 29, 2020 | Blog, Microsoft, Software Licensing
Keeping up with Microsoft product licensing and their product models can get tricky. As a Gold Microsoft partner, it’s our job at XTIVIA to keep up with all things Microsoft. We’re happy to help answer questions that inevitably come up around SQL Server,...
