by Marilyn Prevatte | May 5, 2020 | Blog, Customer Relationship Management
What is a CRM? CRM stands for Customer Relationship Management. In terms of Software, CRM is a system, either cloud-based or on-premise, that improves customer relationships by assisting in customer acquisition and retention, providing significant sales growth. A CRM...
by XTIVIA | Apr 9, 2020 | Blog, Customer Relationship Management
Customer Relationship Management (CRM) has become the premier technology for business and the fastest growing software industry. While their popularity continues to grow — roughly 91% of companies with 11 or more employees now use CRM technology — so do the features...
by XTIVIA | Dec 19, 2019 | Blog, Customer Relationship Management
Customer Relationship Management (CRM) software has evolved from a niche business system for helping companies maintain and grow relationships with new and existing clients organization-wide tools. Most CRMs these days can help with customer relations and include...
by XTIVIA | Sep 6, 2019 | News
Colorado Springs, CO, September 06, 2019 –(PR.com)– XTIVIA announced today that TMC, a global, integrated media company has named remoteCRM, powered by XTIVIA, as a recipient of a 2019 CRM Excellence Award presented by CUSTOMER magazine. In response to a...
by Mike Ahrenhoersterbaeumer | Aug 20, 2019 | Blog, Customer Relationship Management
There are numerous benefits to implementing a CRM solution. In this blog, we want to pick and define five we find are of vital importance around CRM. In particular, we will focus on sharing not only what those benefits are, but how leveraging Salesforce™ enhances them...
by Mike Ahrenhoersterbaeumer | Jul 17, 2019 | Blog, Customer Relationship Management
One of the biggest questions that needs to be answered when implementing any software — especially CRM (customer relationship management) — is, “where is this software going to be hosted?” “Is this going to be hosted on my own in-house servers or in...
by XTIVIA | May 15, 2019 | News
XTIVIA has just launched remoteCRM.com to provide on-demand Salesforce admin services to meet the market’s growing need for intelligent customer relationship success. remoteCRM’s certified professionals help companies using Salesforce to implement,...
by Anosh Wadia | Jan 25, 2019 | Blog, Customer Relationship Management
You have Xbar installed, so why isn’t your Write menu showing? You want to do a mail merge or send an email. The sales department has created all these wonderful email templates to use but you can’t find them because the Write menu isn’t there… Using...
by Mike Ahrenhoersterbaeumer | Dec 28, 2018 | Blog, Customer Relationship Management
There are three make-or-break factors when considering a CRM manufacturing software, as mentioned in our previous blog, but every software also has an associated cost – we can’t get around that. However, the real cost that many companies don’t...
by Mike Ahrenhoersterbaeumer | Dec 6, 2018 | Blog, Customer Relationship Management
The manufacturing industry is unique when it comes to CRM manufacturing software because each organization has specific needs but each also has an overlapping goal – to deliver a great customer experience. So can a ‘box’ solution address your...
