by Vikas Sharma | Apr 24, 2019 | Blog, Boomi, Customer Relationship Management, Salesforce
In today’s growing economy, every business needs to connect to customers more frequently than ever; establishing processes which actively support ongoing customer relationship management is no longer a luxury, it’s a necessity. Being the industry’s...
by Anosh Wadia | Apr 18, 2019 | Blog, Customer Relationship Management
Migrating your data to Salesforce should be considered a serious task. Migrating bad data causes adoption problems, customer relationship issues, decrease review and diagnostic problems. A data migration strategy should be put into place that includes stakeholders...
by Mike Ahrenhoersterbaeumer | Mar 27, 2019 | Blog, Customer Relationship Management
You may have heard from Salesforce that, in the near future, Lightning will be available within your Salesforce instance. Lightning is Salesforce’s newest innovation designed to enhance your team’s user experience and drive further adoption throughout all...
by Mike Ahrenhoersterbaeumer | Mar 26, 2019 | Blog, Customer Relationship Management
You may have recently received a notification from Salesforce that, in the very near future, Lightning will be auto-enabled within your Salesforce instance. If you haven’t done a lot of research on Lightning, this may give you a cause for concern. Don’t...
by Dennis Robinson | Feb 26, 2019 | Blog, Perspectives
As we closed out 2018, we stopped to look around and see what’s happening in technology to help you see what’s next on the horizon. Digital enterprise is evolving faster than ever, customer conversations are more dynamic than ever and technology is...
by Vivek Agarwal | Nov 8, 2018 | Blog, Perspectives
A shorter version of this post was originally published on Forbes.com. You can read the original version or this post which provides more context around each of the disruptions. Today’s rapid pace of disruptive change is shaping customer expectations and,...
by Vivek Agarwal | Oct 4, 2018 | Blog, Cloud
There’s little doubt the many benefits of cloud computing such as greater business agility, reduced operational cost, on-demand scalability (aka elasticity), rapid deployment and enhanced security are driving businesses in their migration to the cloud. Gartner...