Transforming Customer Engagement: Migrating from Avaya IVR to Amazon Connect
Transforming Customer Engagement: Migrating from Avaya IVR to Amazon Connect Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas, serving over 75,000 businesses and covering more than 1.5 million employees...
Transforming Document Management for Operational Excellence
Transforming Document Management for Operational Excellence Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas. Transitioning from a state-sponsored insurer to a policyholder-owned mutual insurance...
Transforming Fax Communications: Migrating from RightFax to Concord for Cloud-Native Efficiency
Transforming Fax Communications: Migrating from RightFax to Concord for Cloud-Native Efficiency Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas, serving over 75,000 businesses and covering more than...
Quality Assurance & Testing for Guidewire Implementation & Cloud Migration
Quality Assurance & Testing for Guidewire Implementation & Cloud Migration Organization Our client, a leading Workers’ Compensation Insurance provider, insures 70,000 businesses and covers 1.5 million workers, representing 43% of the market share. The...
Revolutionizing Workers’ Compensation Insurance: Scalable Agency Management with Duck Creek DMS
Revolutionizing Workers’ Compensation Insurance: Scalable Agency Management with Duck Creek DMS Organization Our client is a leading provider of workers’ compensation insurance, renowned for its data-driven claims management processes that prioritize operational...
Modernizing Legacy Systems: MuleSoft API-Driven Integration with Guidewire Cloud
Modernizing Legacy Systems: MuleSoft API-Driven Integration with Guidewire Cloud Organization Our client, a leader in workers’ compensation insurance, provides innovative solutions to businesses of all sizes. Known for their efficient claims management processes and...
Transforming Insurance Operations: Advanced Cloud Integration for Commission and Bonus Management
Transforming Insurance Operations: Advanced Cloud Integration for Commission and Bonus Management Organization Our client is a premier provider of workers’ compensation insurance, widely recognized for its best-in-class claims management processes that prioritize...
Future-Proofing Messaging Systems: Successful Migration from TIBCO EMS Appliance to On-Premise Solution
Future-Proofing Messaging Systems: Successful Migration from TIBCO EMS Appliance to On-Premise Solution Organization Founded in 1991 by state legislation, our client is a dedicated Workers’ Compensation Insurance Fund, offering accessible and affordable coverage....