by Marilyn Prevatte | May 23, 2024 | Blog, Customer Relationship Management, Dynamics 365, Microsoft, Salesforce
Customer Relationship Management (CRM) systems are powerful tools that enable businesses to manage customer interactions, streamline processes, and enhance overall efficiency. However, the success of a CRM implementation doesn’t solely depend on the technology;...
by Marilyn Prevatte | Apr 16, 2024 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365, like swift solid-state drives (SSDs), boasts formidable power. These rapid storage devices slash load times, supercharge boot speeds, and elevate system responsiveness—it is akin to trading in your trusty bicycle for a turbocharged motorcycle!...
by Marilyn Prevatte | Apr 9, 2024 | Blog, Dynamics 365, Microsoft
MS Dynamics is a powerful customer relationship management (CRM) platform that has transformed how organizations handle customer data, sales processes, and overall business operations. Implementing Microsoft Dynamics 365 can transform businesses, but avoiding common...
by XTIVIA | Mar 12, 2024 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Business Central is revolutionizing the Enterprise Resource Planning industry with its comprehensive and innovative features. Over 250,000 companies worldwide use this cloud-based ERP solution, which regularly updates and improves its business...
by XTIVIA | Jun 9, 2023 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Sales is a comprehensive solution designed to help businesses manage their sales operations more efficiently. It provides a range of capabilities for sales teams, including lead and opportunity management, sales forecasting, and customer...
by XTIVIA | May 24, 2023 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Field Service is a comprehensive solution that helps businesses manage their field service operations effectively. It offers a range of features and capabilities that enable businesses to streamline their field service operations, improve...
by XTIVIA | Apr 19, 2023 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Customer Service is a comprehensive solution designed to help businesses manage their customer service operations more efficiently. It provides a range of capabilities for customer engagement, including case management, knowledge management, and...
by XTIVIA | Apr 5, 2023 | Blog, Dynamics 365, Microsoft
Microsoft Dynamics 365 Project Operations is a comprehensive solution designed to help businesses manage project management, financials, and resource planning. It is an all-in-one platform that provides end-to-end capabilities for project-driven organizations. It...
by XTIVIA | Mar 23, 2023 | Blog, Dynamics 365, Microsoft
Challenges faced by Microsoft Dynamics Admins are complex and require a high level of technical expertise and a deep understanding of business goals and objectives to overcome. Data migration and integration: One of the biggest challenges faced by Microsoft Dynamics...
by Marilyn Prevatte | Apr 21, 2021 | Blog, Customer Relationship Management, Dynamics 365, Microsoft
In our recent article, Elevating the Customer Experience with Microsoft Dynamics 365 Customer Engagement, we spoke about creating the ideal customer experience. With Dynamics 365, Microsoft builds the “relationship” in CRM. To recall, Microsoft Dynamics...
